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Shipping and Returns Shipping and Returns

A note about shipping weights

The stated shipping weights on our site are packed weights. For example, we can ship 20 lbs in an international flat rate box. That is 19 lbs 15.9 oz including the box, packing and all paperwork. Our system would calculate your shipping based on a calculated weight of 19 lbs. We try to make sure the product weights in our are system are accurate. If the packed weight of your order exceeds the maximum shipping weight for a flat rate box we will contact you.


We strive to provide fast and economical shipping. We ship via USPS Priority Mail and you can expect to receive your order in 2 to 3 workdays after we ship. Shipping is based on weight and the shopping cart will automatically determine shipping cost at check out.  See the table below for shipping costs anywhere in the US (including Alaska and Hawaii).

Weight                             USPS Priority
Flat Rate                           $8.00


PLEASE NOTE: An export license is required for us to ship out of the US. Our automated checkout produces the required documents. For more details please see our International Orders page.

Canada (USD):

Weight                               USPS Priority International
Up to 20 pounds                           $51.65

All Other Countries (USD):

Weight                               USPS Priority International
Up to 20 pounds                            $80.15


We have a satisfaction guaranteed policy. If you are not completely satisfied with your purchase you can return it to us for a 100% refund. Refund does not include shipping charges or export license fee.

If you want to return an item, send an email to of your request for a refund. Ship the item to us using the carrier of your choice. Please ship to: Miken Inc.,, 5006 NW B Avenue, Suite B, Pendleton, OR 97801. We will provide a 100% refund of the purchase price once we receive the item(s). Shipping charges to return goods are buyers responsibility.

Lost/Missing shipments

If your package is not delivered you MUST notify us within 6 months of date of shipment. We can not initiate search of missing packages after 6 months. Failure to notify us will eliminate any chance of compensation.


Insurance is included on all invoices. The fee is 1% of the order total, excluding shipping and export license fee. Insurance provides a 100% guarantee against loss or theft and that you will receive your order or a full refund. Insurance covers the full value of your order excluding shipping. If, for some reason, your package is returned to us additional shipping charges to reship your package will apply. (revised 12/4/2018)


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